Liz Barclay joins Independent Advisory Group

5 June, 2020

Personal and small business finance broadcaster, Liz Barclay, has been appointed a member of Marston’s Independent Advisory Group.

The Independent Advisory Group meets at least five times per year to challenge Marston’s ethical culture and hold the business to account. Members set their own agenda and review detailed management information in order to understand how Marston’s values are being upheld in practice.

The Independent Advisory Group’s remit spans all Marston Holdings’ businesses, and its membership spans a wide variety of customer and vulnerability-focused expertise.

Liz is Chair of the Fair by Design Campaign and the British Standards Institution Consumer forum. She sits on the Board of the Lending Standards Board, is a Financial Inclusion Commissioner and an ambassador for Money Advice Trust. She runs BackinBusiness.org.uk.

Liz presented Radio 4’s “You and Yours” programme for more than ten years, and previously served as Chair of the Money Advice Liaison Group, as well as Chair of Citizens Advice Camden.

Elizabeth Filkin, Chair of the Independent Advisory Group, said:

“We are delighted to have Liz Barclay join us. Her expertise in consumer and debt-related issues will be of considerable value to the Group in scrutinising how Marston treats its customers.”

Liz says “I am pleased to be joining the Independent Advisory Group at a time when COVID-19 is raising new and important questions regarding ethical practice.

As a journalist, I have a history of holding people to account and I look forward to using my skills and experience to the benefit of Marston’s employees, contractors and customers – and making sure the people with whom they interact are treated fairly.”

Found in:

Responsible Approach to Consumers
Learning & Development Impact of the Year
Best Use of Credit Technology
Best Vulnerable Customer Strategy
Excellence in Enforcement
Excellence in Staff Development
Excellence in Innovation
Winner of Winners
Diversity Award
Mobile Project Team of the Year
Parking Team of the Year
Excellence in Treating Customers Fairly
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