16 June, 2020
Enforcement visits are a last resort, in cases where attempts to make contact by letter and telephone have not been successful. On 24 March, we announced that we had ceased all enforcement visits until further notice. We did this voluntarily, in recognition of the COVID-19 situation. Legislation was later introduced »
5 June, 2020
Personal and small business finance broadcaster, Liz Barclay, has been appointed a member of Marston’s Independent Advisory Group. The Independent Advisory Group meets at least five times per year to challenge Marston’s ethical culture and hold the business to account. Members set their own agenda and review detailed management information »
9 April, 2020
Marston is proud of the efforts of our staff and contractors to support the response to the coronavirus crisis. Our staff and contractors are having a positive impact on the lives of people up and down the country, on a daily basis. The importance of helping other people has never »
31 March, 2020
Marston, its staff and agents have responded in a number of ways to the coronavirus crisis: on-street warrant enforcement activity ceased until further notice; contact centre activity also largely ceased until further notice, except for inbound calls from customers that want to engage. Our Financial Difficulties and Welfare Support teams »
24 March, 2020
We will not resume until clear direction is received from the government and from clients, and until after the current situation has abated. We will also liaise with, and seek advice from, the debt advice sector before any resumption. We will provide more information in due course
26 February, 2019
Marston Holdings is pleased to announce its acquisition of Logic Valley, a software developer specialising in artificial intelligence and mobile application development. Acquiring Logic Valley, with its 40-strong development team, opens up new possibilities for clients in terms of next generation systems and technology. Marston Holdings’ Chief Executive commented that: “This »
26 October, 2016
Marston Holdings (Marston) is pleased to announce that Daniela Quicksilver has joined the Group as Corporate Strategy Director. Daniela previously worked at Rothschild, where she worked for the private debt fund, Five Arrows Credit Solutions. She was closely involved with the fund’s investment in Marston, and therefore has nearly three »
23 May, 2016
Marston Holdings (Marston) has won the Best Vulnerable Customer Strategy Award at the 2016 Credit Today Awards. The Credit Today Awards is the largest awards ceremony in the industry, and celebrates best practice across credit and collections. Marston received the award for a range of ground-breaking vulnerability initiatives established throughout »
14 October, 2015
Marston Holdings (Marston) is pleased to announce it has been awarded Excellence in Staff Development at the IRRV Performance Awards 2015. The Performance Awards acknowledges those that raise standards of service and that demonstrate an improvement over a range of performance indicators. Marston has led the way in best practice, »
18 June, 2015
Elizabeth Filkin, CBE, Chair of Marston Holdings’ independent Advisory Group, presented one of the Good Scrutiny Awards at the Centre for Public Scrutiny (CfPS) annual conference, which took place between 2 – 3 June 2015. The annual conference, sponsored by Marston Holdings, included an evening dedicated to the CfPS Good Scrutiny Awards. Elizabeth presented the Overall Impact Award, which was won »
