An enforcement agent would attend the premises with a locksmith (outside normal trading times) to gain access and change the locks. A full inventory will be taken of the goods inside the property as well as taking photographic evidence. They will also note the meter readings if visible. We will post notices confirming that the premises have been repossessed by the landlord. Upon completion, the enforcement agent will deliver the keys locally or send them to the instructed address by registered post.
Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.
It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:
To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.