Insolvency Sector

Insolvency Sector

With the majority of Insolvency practitioners employing the services of an external debt collection agency to letter and dial customers, Engage delivers further benefits by visiting customers and adding further value to the debt collection process.

Engage have the ability to seamlessly integrate our field reconnect model with your external agency or direct with your business, enabling you to engage with those difficult to contact customers early in the process.

Our field agents will engage with your customer and transfer the call (reconnect) back to a designated point of contact of your choice, which could be one of your case administrators, or directly back to your external DCA.

In addition to adding significant uplift to your collections Engage will gather and collate key information from the visit, including photographs helping you build a more informed profile of your customer which may be of benefit in the future.