Marston wins Responsible Approach to Consumers award

9 February, 2017

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Marston Holdings (Marston) has won the Responsible Approach to Consumers award at the Chartered Institute of Credit Management 2017 British Credit Awards.

The judges commented:

“Understanding that leadership is vital in creating a culture of customer first, Marston has demonstrated a clear approach to treating customers fairly and managing the most vulnerable in society.”

Marston Communications and Policy Director, Pamela Mulcahy, commented:

“Marston takes its responsibility to all of its customers seriously, and seeks to ensure that people are treated with fairness and respect.

These are key themes of our training programmes, which are also reflected in our Welfare Support teams.”

Please contact the Marston Holdings Communications team to find out more information, either on 01992 803 026 or email

Found in:

Responsible Approach to Consumers
Learning & Development Impact of the Year
Best Use of Credit Technology
Best Vulnerable Customer Strategy
Excellence in Enforcement
Excellence in Staff Development
Excellence in Innovation
Winner of Winners
Diversity Award
Mobile Project Team of the Year
Parking Team of the Year
Excellence in Treating Customers Fairly
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