Marston Holdings has been awarded Platinum accreditation by Investors in People (IIP), the internationally recognised standard for people management. Platinum status is the highest level of accreditation and is achieved by only 2% of organisations assessed. It demonstrates an organisation-wide, long term commitment to consistently meeting the highest standards and continuous improvement in terms leadership and people management.
According to Deborah Cooper, People Director at Marston Holdings: “This group-wide accreditation replaces the accreditations that were held by individual entities to reflect how much Marston has grown as an integrated, cohesive business over the last few years. Achieving a Platinum accreditation is only possible by providing clear and unequivocal evidence that we put our people at the heart of decision making, and that we work in line with our values and shared vision. It means that policies and practices around supporting people are embedded in every corner of the organisation.”
IIP standards are internationally recognised accreditations held by over 10,000 organisations globally. Using rigorous assessment methodology and frameworks, they set a benchmark for better people management and define what it takes to lead, support and manage people effectively to achieve sustainable results.
The report completed by IIP assessors noted that Marston is unique in the services offered and what really sets the organisation apart is its commitment to working ethically, engaging sensitively with customers and adapting to new ways of working. It also recognised Marston’s ongoing development of technology that supports staff, clients and customers. In addition, the assessors were impressed by the responses of so many team members to the pandemic, from delivering food and essential supplies to becoming NHS Volunteer Responders.
“Ethical practice is also embedded across the organisation and social values underpin every decision and every contract“, continued Cooper. “People are at the centre of all our decision making and we value the opinions, thoughts, suggestions and recommendations from staff, customers, clients and all stakeholders in order to be successful.”
Underpinning the standard is the Investors in People framework which reflects the latest workplace trends, essential skills and effective structures required to outperform in any industry. Investors in People standards enable organisations to benchmark against the best in the business on an international scale. There are four levels of accreditation; Accredited, Silver, Gold and Platinum.