4 May, 2017
Marston Holdings (Marston) has been shortlisted in three categories at this year’s Credit Strategy Credit Awards. The Credit Awards, currently in its 18th year, is the flagship event celebrating stand-out achievement in the credit industry. Marston has been shortlisted for the following awards: Outstanding Conduct in Collections; Excellence in Treating »
9 February, 2017
Marston Holdings (Marston) has won the Responsible Approach to Consumers award at the Chartered Institute of Credit Management 2017 British Credit Awards. The judges commented: “Understanding that leadership is vital in creating a culture of customer first, Marston has demonstrated a clear approach to treating customers fairly and managing the »
29 November, 2016
Marston Holdings (Marston) is pleased to announce that Gordon Hurst has joined the business as Group Chairman. Gordon joined Capita as Financial Controller in 1988 when Capita was a management consultancy company with a turnover of £2m. He became Group Finance Director in 1996, and was a key member of »
26 October, 2016
Marston Holdings (Marston) is pleased to announce that Daniela Quicksilver has joined the Group as Corporate Strategy Director. Daniela previously worked at Rothschild, where she worked for the private debt fund, Five Arrows Credit Solutions. She was closely involved with the fund’s investment in Marston, and therefore has nearly three »
23 May, 2016
Marston Holdings (Marston) has won the Best Vulnerable Customer Strategy Award at the 2016 Credit Today Awards. The Credit Today Awards is the largest awards ceremony in the industry, and celebrates best practice across credit and collections. Marston received the award for a range of ground-breaking vulnerability initiatives established throughout »
19 February, 2016
We are pleased to announce that Marston Holdings apprentice, Joshua Sowerbutts, has been awarded both the Newcomer of the Year Award and the Winner of Winners Award at the 2016 Chartered Institute of Credit Management (CICM) Credit Awards. CICM is Europe’s largest professional association for the credit community. The Newcomer of the »
21 January, 2016
In a recent case study, the British Standards Institution (BSI) discusses how by implementing an integrated quality management approach we have ensured our systems, controls and oversight framework are structured to deliver quality across our operations. With BSI’s assistance, we have created one group-wide compliance regime (Quality Management System) which has raised standards, »
14 October, 2015
Marston Holdings (Marston) is pleased to announce it has been awarded Excellence in Staff Development at the IRRV Performance Awards 2015. The Performance Awards acknowledges those that raise standards of service and that demonstrate an improvement over a range of performance indicators. Marston has led the way in best practice, »
18 June, 2015
Elizabeth Filkin, CBE, Chair of Marston Holdings’ independent Advisory Group, presented one of the Good Scrutiny Awards at the Centre for Public Scrutiny (CfPS) annual conference, which took place between 2 – 3 June 2015. The annual conference, sponsored by Marston Holdings, included an evening dedicated to the CfPS Good Scrutiny Awards. Elizabeth presented the Overall Impact Award, which was won »
12 February, 2015
Marston Holdings (Marston) is pleased to announce it has been awarded Learning & Development Impact Award and Best Use of Credit Technology at the 2015 Chartered Institute of Credit Management (CICM) Credit Awards. CICM is Europe’s largest professional association for the credit community. In respect of Learning & Development Impact, »
