Engage helps clients in the water, energy, financial services, legal and public sectors to better understand the people they interact with, lend to, or see as their responsibility.
We bridge the gap with customers who have not proactively kept in touch, but may be in need of support. This vital service enables clients to determine and offer the most appropriate support path and recovery strategies for individuals according to their circumstances.
Our agents use bespoke handheld technology to deliver a professional evidence-based service, capturing photographs, signatures and all the required information, including audio recordings.
We also check meters and take readings during each visit to ensure accurate billing.
Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.
It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:
To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.