Engage logo

Technology-driven field services provider

Engage is a technology-driven field services provider that conducts over 50,000 visits to people, businesses and their properties every month across the UK and Ireland.

A comprehensive range of end-to-end services are delivered on behalf of many sectors including:

  • Water wholesalers (domestic and commercial)
  • Water retailers
  • Energy suppliers
  • Financial services
  • Local authorities
  • Central government
  • Legal
  • Property

Engage uses the latest innovative technologies to deliver the most efficient client services. Agents use bespoke handheld technology to deliver a professional evidence-based service, capturing photographs, signatures and all the required information, including audio recordings, from each visit. Our innovative self-service portal allows clients to access real-time management information and case updates.

We are committed to developing partnerships with clients to enable dual approaches to industry hurdles and challenges whilst delivering a progressive and transparent service.

With an innovative management style and agile technology, we tailor strategies to meet the ever changing environments as well as introducing new campaigns to bring out the ‘creative’ in our clients.

Our services

Reconnect and assessments

Engage helps clients to better understand the people they interact with, lend to, or see as their responsibility.

Involuntary meter exchange

Involuntary Meter Exchange is Engage’s approach to exchange or disconnect electric or gas meters due to non-payment.

Revenue
protection

We provide energy suppliers with a range of revenue protection services including investigations by our engineers.

Commercial water recovery services

Engage has provided a range of industry-leading commercial water services for over 20 years. We are an Accredited Entity, under WIRSAE.

Motor vehicle
recovery

Engage is the market leader in the recovery of vehicle and non-vehicle assets. We also recover arrears on behalf of international and UK lenders.

Trace and
investigations

We provide a full range of professional trace and investigation and property inspection services which can be tailored to meet the specific client needs.

Commercial debt
recovery (UK and Intl.)

With an award-winning, global commercial collections process, we provide receivables management solutions to clients worldwide across all sectors.

WIRSAE disconnect and reconnect

We operate with over 70% of the retailer market across England and Scotland and have performed WIRSAE temporary disconnect and reconnect services since 1999.

Electric vehicle charging solutions

Engage is the UK’s leading electrical vehicle charging specialist. With a commitment to delivering the best customer service, we design and deliver charging point solutions for domestic, commercial and public sector clients across the UK.

Our experienced workforce achieves the highest levels of customer service and satisfaction and we hold numerous industry accreditations required for installing electric vehicle charging points.

About Engage Services

Engage Services is a FCA authorised contact centre and field solutions business, currently conducting over 40,000 visits to people and property every month.

Career Opportunities

Are you seeking a career that is personally and financially rewarding? We provide unrivalled support, flexibility, job satisfaction and a structured training programme to help you reach your full potential.

Contact us

Transfer Up instruction form

This service allows you to apply for County Court Judgments to be transferred to the High Court for enforcement.

Writ of delivery instruction form

Our Enforcement Officers are well equipped and experienced in recovering all types of fixed assets whether it be a single car or fleet.

Money judgment enforcement form

We can enforce judgments obtained in the High Court and almost any judgment issued in the County Court.

Commercial forfeiture instruction form

Landlords may instruct us to take peaceful possession of their commercial property.

CRAR enforcement form

Instruct us to recover commercial rent arrears.

Trespasser removal enforcement form

We can handle the process quickly and resolutely. Our dedicated team will attend the scene on receipt of the warrant and effect eviction without delay.

Residential possession enforcement form

Instruct us for evicting residential tenants.

Process serving and tracing instruction form

We specialise in process serving throughout England and Wales. Court and legal documents are served on a same day-basis when required. We also undertake trace enquiries.

Employment Tribunal Enforcement Form

Instruct us to enforce employment tribunal awards. We can apply to the court to register the award as a Judgment.

European Enforcement Order Instruction Form

If you have a Judgment from a Country outside of the Jurisdiction of England and Wales but where the Debtor resides in England and Wales then we can assist you.

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New business enquiry - ParkTrade

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Make a payment

Other ways to pay Marston:

0333 320 1100

Marston - 24-hour automated payment line

0333 320 1822

Speak to Marston team to make a payment or to discuss your circumstances

Engage logo

For payments to Engage Services:

0333 3206 200

Speak to Engage Services team to make a payment

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Customer support

Speak to Marston team to make a payment or discuss your circumstances:

0333 320 1822

Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.

Contact by post:

It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:

Marston, PO Box 12019,
Epping, CM16 9EB

To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.

If you are an Engage Services customer,

click here for help,

or to speak to one of our team, call

0333 320 6200

.

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Videalert logo

For more information

Videalert Limited

The Clock House, 87 Paines Lane, Pinner, Middlesex, HA5 3BY

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

NSL logo

For more information

NSL Limited

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

0333 3203 355

Business enquiries

NSL checking - Identity Verification Service

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Engage logo

For more information

Engage

Wavell House, Holcombe Road, Rossendale BB4 4NB

0333 320 6200

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston High Court

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3202 549

Business enquiries

Contact by post:

Embassy House, 60 Church Street,
Birmingham, B3 2DJ
DX 13014 Birmingham.

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Scott and Co logo

For more information

Scott & Co (Scotland) LLP

9 Melville Crescent Edinburgh, EH3 7LZ

0333 3206 871

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston Holdings

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3203 355

Business enquiries

0333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

ParkTrade logo

For more information

ParkTrade Europe AB

Sturegatan 16, 114 36 Stockholm, Sweden

+46 8 663 54 00

Business enquiries

+44 333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.