Please email [email protected] with the proposed deadline for response and, if applicable, any case details including a reference number.
Please note that our office hours are 8-6, Monday to Friday.
If you are not a journalist your enquiry will be forwarded to our Customer Care team. This means customers will get a faster response by using the correct online form or email address.
Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.
It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:
To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.