Our people

Our people are at the core of our organisational strategy and key to our success. We have been awarded Platinum accreditation by Investors in People, the internationally recognised standard for people management. 

Marston Holdings is committed to embedding our organisational values, which strive for a truly diverse and inclusive workforce that reflects the communities in which we operate.

Our culture, values, and business strategy ensure effective organisational growth and longevity. Employee engagement is key to our success and, as an accredited Investor in People we truly value and welcome our the thoughts, opinions and input of our colleagues. With a variety of contribution platforms, including employee consultation committees, pulse surveys, working groups and other forums, we ensure that everyone’s voice is heard. We recognise and celebrate difference, which plays an important part in the direction our business takes.

Marston Holdings has been awarded Platinum accreditation by Investors in People, the internationally recognised standard for people management.

Platinum status is the highest level of accreditation and is achieved by only 2% of organisations assessed. It demonstrates an organisation-wide, long term commitment to consistently meeting the highest standards and continuous improvement in terms of leadership and people management.

HR

Our HR function is committed to excellence in people practices. We aim to provide clear and transparent policies and procedures which enable the employee relationship to flourish through mutual trust. We are also committed to embedding our organisational values which strive for a truly diverse and inclusive workforce, reflecting the communities in which we operate.

Recruitment

We aim to identify and attract the best talent across the Group and to be an employer of choice.  We seek to proactively engage the highest calibre individuals to become part of our business growth ambition. With a focus on internal and external talent, we concentrate on deploying existing employees to maximise their development, as well as actively recognising and sourcing the best in external ability. The team operates in partnership with the business, focusing our sourcing strategies to align with the business goals and requirements.  By recognising potential and rewarding success in all stages of a career, we are able to ensure the business remains a successful and innovative place to work for all.

Learning & Development

We believe in a person-centred approach to learning. It is important to us that our colleagues are able to develop in their roles and gain the knowledge, skills and behaviours needed to advance their careers. That is why our team of highly qualified in-house Learning and Development professionals has produced a wide-ranging and growing portfolio of learning resources. They include classroom courses, eLearning, virtual presentations, interactive forums, webinars, information hubs and many other activities to suit individual learning styles.

Academy

People development is an integral part of our people strategy. Building a sustainable and diversely skilled talent pipeline, developing our employees and bringing new skills, knowledge and expertise into our organisation is invaluable and one of our key objectives.

Working closely with carefully selected apprenticeship providers, we offer new and existing colleagues the opportunity to gain practical and relevant experience along with a nationally recognised qualification. This helps them to realise their professional aspirations through high quality continued professional development. 

Contact us

Transfer Up instruction form

This service allows you to apply for County Court Judgments to be transferred to the High Court for enforcement.

Writ of delivery instruction form

Our Enforcement Officers are well equipped and experienced in recovering all types of fixed assets whether it be a single car or fleet.

Money judgment enforcement form

We can enforce judgments obtained in the High Court and almost any judgment issued in the County Court.

Commercial forfeiture instruction form

Landlords may instruct us to take peaceful possession of their commercial property.

CRAR enforcement form

Instruct us to recover commercial rent arrears.

Trespasser removal enforcement form

We can handle the process quickly and resolutely. Our dedicated team will attend the scene on receipt of the warrant and effect eviction without delay.

Residential possession enforcement form

Instruct us for evicting residential tenants.

Process serving and tracing instruction form

We specialise in process serving throughout England and Wales. Court and legal documents are served on a same day-basis when required. We also undertake trace enquiries.

Employment Tribunal Enforcement Form

Instruct us to enforce employment tribunal awards. We can apply to the court to register the award as a Judgment.

European Enforcement Order Instruction Form

If you have a Judgment from a Country outside of the Jurisdiction of England and Wales but where the Debtor resides in England and Wales then we can assist you.

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New business enquiry - ParkTrade

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Make a payment

Other ways to pay Marston:

0333 320 1100

Marston - 24-hour automated payment line

0333 320 1822

Speak to Marston team to make a payment or to discuss your circumstances

Engage logo

For payments to Engage Services:

0333 3206 200

Speak to Engage Services team to make a payment

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Customer support

Speak to Marston team to make a payment or discuss your circumstances:

0333 320 1822

Our opening hours are 8 AM to 8 PM Monday to Friday, 8 AM to 4 PM on Saturdays.

Contact by post:

It is always quicker and easier to contact us by phone or email. If you do need to send us anything in the post, please send it to:

Marston, PO Box 12019,
Epping, CM16 9EB

To pay by post, send a postal order, cheque or banker’s draft, made payable to ‘Marston’ to the address above. Make sure that you write your name and our reference number on anything you send us and if sending us a payment, on the back of the postal order, cheque or banker’s draft so we know what the payment is for.

If you are an Engage Services customer,

click here for help,

or to speak to one of our team, call

0333 320 6200

.

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Videalert logo

For more information

Videalert Limited

The Clock House, 87 Paines Lane, Pinner, Middlesex, HA5 3BY

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

NSL logo

For more information

NSL Limited

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

If you have received a Penalty Charge Notice (PCN) you must follow the instructions on the reverse of the notice which contains full contact details for the applicable enforcing authority.

0333 3203 355

Business enquiries

NSL checking - Identity Verification Service

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Engage logo

For more information

Engage

Wavell House, Holcombe Road, Rossendale BB4 4NB

0333 320 6200

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston High Court

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3202 549

Business enquiries

Contact by post:

Embassy House, 60 Church Street,
Birmingham, B3 2DJ
DX 13014 Birmingham.

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Scott and Co logo

For more information

Scott & Co (Scotland) LLP

9 Melville Crescent Edinburgh, EH3 7LZ

0333 3206 871

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Marston Holdings Logo

For more information

Marston Holdings

Rutland House, 8th Floor, 148 Edmund street, Birmingham, B3 2JR.

0333 3203 355

Business enquiries

0333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

ParkTrade logo

For more information

ParkTrade Europe AB

Sturegatan 16, 114 36 Stockholm, Sweden

+46 8 663 54 00

Business enquiries

+44 333 3202 985

Media enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.

Client support

Project Centre logo

For more information

Project Centre Limited

0330 1358 950

Business enquiries

Business enquiries form

Use our online form and a member of our team will be in touch as soon as possible.